Refund policy

Change of heart? We understand! Paintings can be exchanged for a credit on ClaireDesjardins.com for the full amount, minus any shipping costs, so long as certain conditions are met:

  • The collector has seven (7) days from the date of reception to advise us in writing that they would like to return the artwork, and fourteen (14) days to pack and ship it back to us by recognized courier, as the collector's own expense.
  • The artwork must be returned in its original packaging and in the same condition as when it was shipped. It is important, therefore, to take care when both unpacking and repacking your artwork.